Privacy Policy
Last updated 30 June 2026
City Construction Group Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and look after your personal data when you visit our website or get in touch with us, and your rights under data-protection law. We are the “data controller” responsible for your personal data.
1. Who we are
City Construction Group Ltd, a company registered in England & Wales (company number 12311732).
- Registered office / correspondence address: One Canada Square, London, E14 5AA
- Email: info@cltd.co.uk
- Telephone: 0203 948 1930
2. The information we collect
We collect and process the following personal data:
- Information you give us — when you complete our contact form or email us, this includes your name, email address, telephone number, the type of project you are enquiring about, and any details you choose to include in your message.
- Technical and usage information — when you visit the website our hosting provider may automatically collect limited technical data such as your IP address, browser type and the pages you view, for security and performance purposes.
We do not knowingly collect special category data, and we do not request it through this website. Please do not send us sensitive personal information through the contact form.
3. How and why we use your information
We use your personal data for the following purposes, relying on the lawful bases set out below:
- To respond to your enquiry and provide the information or quotation you have requested — on the basis of taking steps at your request prior to entering into a contract, and our legitimate interest in responding to potential clients.
- To provide construction and related services where you become a client — on the basis of performing our contract with you.
- To manage our relationship with you and keep records of our communications — on the basis of our legitimate interests in running our business.
- To comply with legal, regulatory and health-and-safety obligations — on the basis of compliance with a legal obligation.
4. Cookies
Our website uses only essential cookies and similar technologies necessary for the site to function and to keep it secure. We do not use advertising cookies. Where any non-essential or analytics cookies are introduced in future, we will ask for your consent first. You can set your browser to refuse cookies, although some parts of the site may not work as intended.
5. Who we share your information with
We do not sell your personal data. We may share it with:
- Trusted service providers who help us operate the website and our business — for example our website hosting and cloud-storage providers, and email providers — who act on our instructions as processors.
- Professional advisers such as accountants, insurers and legal advisers where necessary.
- Regulators, law-enforcement or other authorities where we are required to do so by law.
6. International transfers
Some of our service providers may store or process data outside the United Kingdom. Where they do, we take steps to ensure an appropriate level of protection is in place, such as relying on adequacy regulations or standard contractual clauses (an international data transfer agreement).
7. How long we keep your information
We keep enquiry information only for as long as necessary to deal with your enquiry and for our legitimate business and legal record-keeping needs, after which it is securely deleted. Where you become a client, we retain records for the periods required by law and our insurers.
8. Your rights
Under data-protection law you have the right to: request access to your personal data; request correction of inaccurate data; request erasure; object to or request restriction of processing; request data portability; and, where we rely on consent, withdraw that consent at any time. To exercise any of these rights, please contact us at info@cltd.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk — though we would welcome the chance to address your concerns first.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. While no online transmission is completely secure, we work with reputable providers and review our measures regularly.
10. Other websites
Our website may contain links to other sites. This policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing any personal data.
11. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
12. Contact us
If you have any questions about this policy or how we handle your personal data, please contact us:
- Email: info@cltd.co.uk
- Post: City Construction Group Ltd, One Canada Square, London, E14 5AA